As the Electricity System Operator for Great Britain, ESO manages the connection and generation contracts that impact on the transmission system. We work closely with Transmission Owners (TOs) to support customer connections.

In this section, we’ve got everything you need to get involved with our customer connection events.

If you need any more help, please contact us.


Monthly Agoras

The Electricity Customer Connections Team are delivering monthly online Agoras to all customers and the electricity industry. Join one of our sessions to engage directly with the customer connections team sharing updates and information.

Our monthly Agoras also provide the opportunity to learn about a variety of subjects from connection processes, connections related code and policy changes, network operability, operational compliance, security statements cancellation charges, and more. The Agoras consist of a short presentation and encourage engagement and interaction via a monthly Question and Answer segment.

Previous monthly seminars and Agoras


Upcoming seminars

The ESO Customer Connections team are pleased to announce our upcoming 2023 seminar.

Join us on 16 October in London to discuss how we’re improving the connections process for customers to speed up the transition to a zero-carbon electricity system.

More from Connections


Got a question? See our bank of frequently asked questions.

Contact the Connections team

Our dedicated team of ESO Connection Contract Managers will be happy to guide you through the connections process and answer your questions.

Looking for domestic Connections?

We don’t connect directly to homes or other domestic properties. You can find out more about domestic connections here.