Here you can find updates on the delivery of the new system that is due to be delivered in the financial year 2024/25 to manage the Electricity Market Reform Capacity Market. To find out more about Electricity Market Reform and our current portal, you can visit the EMR website. 

Open the EMR website

The new EMR Delivery Body Portal will soon replace our existing system with a fresh design, intuitive functionality, and a more customer-centric interface. Our goal is to listen to our customers and deliver a user-friendly portal that is easy for you to navigate.

The new EMR Delivery Body Portal will:

  • make sure your data is more secure
  • make updates easier to perform
  • mean that system changes can be implemented quicker and cheaper
  • provide improved navigation and a user-friendly experience

Our website provides all the information around the delivery of the new EMR DB Portal.

Project updates
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Delivery roadmap

We understand some of our future users would like to understand our delivery road map in more detail. 

As with all our road maps, these are subject to change, but give an idea of what stage of the project we are currently at. 

EMR Timeline

How are we building the new portal?

Our approach follows an Agile methodology, which means the portal is developed in bite-sized chunks. This allows it to remain flexible and receptive to customer feedback throughout the project. 

The delivery process diagram shows the high-level process that we follow. 

Our progress so far

Here is a summary of our progress so far. Our time is mostly split between the ongoing activities of refining requirements, development, testing, and feedback capture. ​

Download our progress document

What to expect from our new portal
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The new EMR DB Portal will provide a smoother customer experience to ensure processes such as Prequalification and Agreement Management are simpler and more intuitive. 

Your feedback identified the importance of viewing documents, results, and outstanding activities with greater ease, particularly when managing large portfolios. 

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Salesforce platform

We know Salesforce well, as it is successfully used throughout the ESO. It’s a tried and tested platform known for its excellent user experience with clear screens, easy navigation, and modern interface. While it integrates seamlessly with other technologies, it also benefits from being a highly secure system, meaning that your data is safer than ever before. 

System changes EMR logo

System changes

It’s important to us that the new portal remains flexible to rule changes and customer feedback. As a result, it has been designed with a dynamic infrastructure to ensure that system updates are quick and inexpensive. 

As one of the key requirements of the new portal, we aim to work closely with customers and delivery partners and react swiftly to implement future changes to the portal. 

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Evolving portal

While the portal will be mostly delivered in 2024, there are further system enhancements which we intend to deliver - meaning the portal that you see today will only keep getting better. 

And as our portal evolves, so too will our roadmap, to ensure we accommodate more of the updates you would like to see.

User group

Our user group kindly provide their thoughts and insights on requirements as well as developed functionality. Members of our user group play a vital role in helping steer the direction of the portal with their invaluable feedback. They also receive early visibility and demonstrations of new functionality.

We have published the outputs from the user group sessions on this page. We also share a summary of the user group outputs in our newsletter that we intend to publish approximately every six weeks. If you require any further information or clarification, please get in touch with our team.

Name Published Sort ascending
EMR Customer Familiarisation Playback - Capacity Market Registers, New Capacity Market features, what's changed, Testing & further development post Go Live 25 Apr 2024
EMR customer requirements playback, 14 December 2023 - Bulk Component Upload, Integrated Guidance, Rule change data visibility 14 Dec 2023
EMR customer requirements playback - Bidding Group Management, Secondary Trade Approval/Rejection, Agreement Management Disputes (CAN / CMR / Termination), Volume Reallocation Registration 26 Oct 2023
EMR customer requirements playback - Component Reallocation, Metering Aggregation, Metering Test Certificate Invalidation, DSR Test Certificate Invalidation, Factual Inaccuracies, CMU & Component Cloning 21 Sep 2023
EMR customer requirements playback - 2023 Regulatory Requirements (Prequalification), Digital Signature, Funding Declaration (Exhibit J) update, Extended Years Criteria, and more 17 Aug 2023
EMR customer requirements playback - Fossil Fuel Emissions Declarations (Exhibit ZA), Issue Final Terminations, Dispute Results, Price Maker/Price Taker & Capacity Market Register 6 Jul 2023
EMR customer requirements playback - secondary trading entrant application, secondary trading, and more 8 Jun 2023
EMR customer requirements playback - relevant planning consents – deferral process, and more 27 Apr 2023
EMR customer requirements playback - meter test certificate, credit cover management, and more 21 Mar 2023
EMR customer requirements playback - notifying DSR components, capacity agreement notices, and more 26 Jan 2023
Support documentation

As we build our portal and release functionality, you will be able to find webinars, and training and guidance material below. We will continue to add resources here as the project progresses.

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EMR Delivery Body New Portal – May 2024

EMR Delivery Body New Portal – go live II. New Portal delivery milestones, EMR DB New Portal delivery transition, data migration and validation, key enhancements, continuous improvement, what do I need to know, available support, knowledge site (integrated guidance), and questions & feedback.

Watch the webinar Download the slides Download the Q&A


EMR Delivery Body New Portal – January 2024

EMR Delivery Body New Portal – go live 1. Go live timescales, summary of functionality, company portfolio overview, what you need to know if details were registered in new portal in 2022, available support details, a live demonstration of company registration & user management, questions & answers and details of the familiarisation window.

Watch the webinar Download the slides Download the Q&A


EMR Delivery Body New Portal – June 2023

Content delivery roadmap overview and live demonstration.

Watch the webinar Download the slides and Q&A


EMR Delivery Body New Portal – February 2023

EMR New Portal – overview and commitments, current challenges, assessment criteria, delivery plan options, and next steps.

Watch the webinar Download the slides  Download the survey responses

Familiarisation window

Familiarisation window summary

We would like to this opportunity to say thank you to all the customers that participated in the Familiarisation window. The feedback is incredibly valuable and allows us to make continuous improvements that benefit everyone. For transparency, here’s a link to the summary pack that provides;

  • Key Participation Stats
  • Customer Engagement overview
  • Issue and Enhancement summary
  • Customer Feedback

Download the summary slides

Familiarisation window - 18 March 2024 to 5 April 2024

The EMR DB are encouraging customers to register interest in participating in full end-to-end familiarisation window. This will allow you to get direct, hands-on experience with Capacity Market processes in the new EMR DB Portal before full functionality is released and provide us with valuable feedback for improvements.

We intend to offer end-to-end familiarisation of the Capacity Market process on the new Portal, including: prequalification, disputes, pre-auction activities, auction results (CANs) and agreement management activities. Our dates for the end-to-end familiarisation window are 18 March 2024 to 5 April 2024. 

You can see more details about the familiarisation window in the slides.

Download the familiarisation slides

Contact us

If you have any questions and you would like to reach out to us and send us an email.

Feedback form

We understand the limitations of our existing portal and over the years we have gathered your feedback on what you want to see in the future. 

Sign up to our mailing list

Sign up to our regular newsletter, we intend to publish a newsletter approximately every 6 weeks.