We are becoming a separate company

In April 2019, the Electricity System Operator is becoming a separate company within the National Grid Group. Find out more about what this change will mean.

Safety and emergencies

Here you will find what you should do in an emergency involving electricity, safety advice for hazards relating to our assets (such as overhead power lines), and what to do if there is a power cut.

Electricity emergencies and safety advice

If you spot a potential hazard on or near an overhead electricity line please call us urgently on 0800 40 40 90.

Find out more

Power cuts

Call 105 if there is a power cut. Don't call your electricity supplier.

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