Our response to coronavirus

Find out how we're working to keep Great Britain’s lights on reliably throughout the outbreak.

Safety and emergencies

Here you will find what you should do in an emergency involving electricity, safety advice for hazards relating to our assets (such as overhead power lines), and what to do if there is a power cut.

A trains passes between buildings in Manchester

Electricity emergencies and safety advice

If you spot a potential hazard on or near an overhead electricity line please call us urgently on 0800 40 40 90.

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A yellow box that features the Power Cut phone number

Power cuts

Call 105 if there is a power cut. Don't call your electricity supplier.

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