Power cut in your area?

Experiencing a power cut? Find out what to do and who to contact.

What to do if there’s a power cut in your area

 

Make sure any appliances are switched off

Things like hair straighteners and irons might switch on once the power comes back.

 

Call 105 to report a power cut to your distribution network operator

Calling 105 is a free-of-charge call from any network.

National Grid, National Grid ESO and the electricity supplier that you pay your bill to, aren’t responsible for restoring power to your home.

 

3 Check on your neighbours

If the power cut continues, you might want to check on your neighbours, especially if they are elderly or ill.

For more safety advice visit the Power Cut 105 website.

National Grid ESO - Who to call during a power cut - map of DNO

Who is my distribution network operator?

Who your distribution network operator is depends on where you live in the country.

Call 105 or use the 105’s online postcode checker to find out who your distribution network operator is.

A man's hands are holding mobile phones and a tablet

How to report a power cut to your distribution network operators

Distribution network operators are responsible for restoring power to your homes and businesses.

You can call 105 to report or get information about power cuts in your local area.

You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger.

If there’s a serious immediate risk, you should call the emergency services too.

Distribution network operators in the UK

If you already know who your local distribution network operator is, contact them directly on using the details below.

For power cuts in North West England call 0800 195 4141

National Grid ESO - who to call during power cut -ENWL logo

Electricity North West 

www.enwl.co.uk

@ElectricityNW

For power cuts in North East & North Yorkshire call 0800 66 88 77

For power cuts in York, Leeds, Sheffield, Northern Lincolnshire and South Yorkshire call 0800 66 88 77
 

 

National Grid ESO - who to call during power cut - Northern Power Grid

North Power Grid

www.northernpowergrid.com 

@Northpowergrid

For power cuts in Northern Scotland call 0800 300 999 

For power cuts in Central Southern England call 0800 072 72 82

 

National Grid ESO - who to call during power cut - scottish and southern electricity networks logo

Scottish and Southern Electricity Networks

www.ssen.co.uk

@ssencommunity

For power cuts in Cheshire, Merseyside, North Wales & North Shropshire call 0800 001 5400

For power cuts in Edinburgh, Glasgow, Central & Southern Scotland call 0800 092 9290

National Grid ESO - who to call during power cut - SP Energy networks

SP Energy Networks

www.spenergynetworks.co.uk

@SPEnergyNetwork

For power cuts in London, South East and East of England call 0800 31 63 105
National Grid ESO - who to call during power cut - UK power networks logo

UK Power Networks

www.ukpowernetworks.co.uk

@UKPowerNetworks

For power cuts in Birmingham, Nottingham, the Midlands, South West England and South Wales call 0800 6783 105
National Grid ESO - who to call during power cut - Western Power Distribution

Western Power Distribution

www.westernpower.co.uk

@wpduk