Looking for more information about the 9 August power cut?

See our final technical report and other ESO resources.

How we're performing

Here you can find out about how we’re performing under our current Forward Plan. We report on our progress on a monthly, quarterly, half-yearly, and yearly basis. 

How we’re performing under our Forward Plan 

We published the final version of our first ESO Forward Plan in March 2018. Since then, we’ve made considerable progress against our plan.  

We’ve been achieving a strong baseline performance, and in many areas, we’ve exceeded it. Our improved processes, greater transparency, and new products and services have helped create real consumer value.

How we report on our progress 

We’ve been monitoring our performance and producing reports to show the progress we’ve made on a monthly, quarterly, half-yearly, and yearly basis.  

At the mid-year point and at the end of the year a performance panel evaluates five main areas of the ESO’s performance: 

  1. Evidence of delivered benefits 
  2. Evidence of future benefits/progress against longer-term initiatives 
  3. Stakeholder views 
  4. Plan delivery 
  5. Outturn performance metrics and justifications.

2018-19 End of year reporting documents

Our first End of Year Report provides details of our performance against our 2018-19 Forward Plan.

These documents provide a transparent and accessible view of our achievements over the year.

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Download the report


Performance documents 2019-20

Here you can download a range of documents relating to our performance reporting for 2019/20. Simply click on the relevant link below.


Performance documents 2018-19

Here you can download a range of documents relating to our performance reporting for 2018/19. Simply click on the relevant link below.

Past electricity incentive schemes

Here you will find details of past electricity SO incentive scheme development processes, data on our historic performance, and other supporting documents.

Forward Plans to 2021

Our annual Forward Plan describes what we’re planning to do to create value for our customers, stakeholders and energy consumers.

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Landscape scene at dusk

Future planning 2021 onwards

Find out how we’re developing our next business plan for Ofgem’s RIIO 2 regulatory price control period starting in 2021, and how you can share your views with us.

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Get involved in our business plans

We’re working with our stakeholders to develop our business plans. Find out how to share your views and feedback with us, so we can make sure we’re taking account of the things tha...

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Breaking down your bill

Energy bills can sometimes seem complex. Find out how much of your bill goes towards our Electricity System Operator costs.  

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