How we're performing

Here you can find out about how we’re performing under our business plans and current Forward Plan. We report on our Forward Plan progress on a monthly, quarterly, half-yearly, and yearly basis. 

How we’re performing under our current business plans

In this section, you will find information on how we are performing against our business plans which have been set under the RIIO-T1 price control period. This covers our annual Regulatory Reporting obligations under Standard Licence condition B15 and our incentive scheme under Licence Condition 4M.

How we’re performing under our Forward Plan 

We published the final version of our first ESO Forward Plan in March 2018. Since then, we’ve made considerable progress against our plan.  

We’ve been achieving a strong baseline performance, and in many areas, we’ve exceeded it. Our improved processes, greater transparency, and new products and services have helped create real consumer value.

How we report on our progress 

We’ve been monitoring our performance and producing reports to show the progress we’ve made on a monthly, quarterly, half-yearly, and yearly basis.  

At the mid-year point and at the end of the year a performance panel evaluates five main areas of the ESO’s performance: 

  1. Evidence of delivered benefits 
  2. Evidence of future benefits/progress against longer-term initiatives 
  3. Stakeholder views 
  4. Plan delivery 
  5. Outturn performance metrics and justifications.

ESO Mid Year Report 2019-20

Our 2019-20 Mid Year Report provides details of our performance against our 2019-21 Forward Plan. These documents provide a transparent and accessible view of our achievements over the first half of this year.

Performance documents 2019-20

Here you can download a range of documents relating to our performance reporting for 2019/20. Simply click on the relevant link below.

Performance documents 2018-19

Here you can download a range of documents relating to our performance reporting for 2018/19. Simply click on the relevant link below.

Past electricity incentive schemes

Here you will find details of past electricity SO incentive scheme development processes, data on our historic performance, and other supporting documents.

Forward Plans to 2021

Our annual Forward Plan describes what we’re planning to do to create value for our customers, stakeholders and energy consumers.

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Breaking down your bill

Energy bills can sometimes seem complex. Find out how much of your bill goes towards our Electricity System Operator costs.  

Find out more